Jess Mitchell is Senior Manager, Research + Design at the Inclusive Design Research Centre (http://idrc.ocad.ca). She manages large-scale international projects and initiatives focusing on fostering innovation within diverse communities while achieving outcomes that benefit everyone. Jess is a community leader who works in a highly collaborative, open, and iterative manner borrowing methods from complex project management, agile, participatory, and inclusive design. Jess has worked on a number of complex distributed projects, bridging gaps among diverse stakeholders and fostering innovation. Those projects have ranged from building the Ghana Internet Exchange Point in West Africa, teaching an open source project course with 4th year students at Duke University, facilitating workshops with government, industry, and non-profit partners, and working to make the Internet accessible and inclusive to all.